Reference

How We Protect Your Personal Data

At bata123 login, your personal data belongs to you — we collect only what is needed to run your account, process deposits through DANA, OVO, GoPay, and QRIS…

Data collected only as neededDANA, OVO, GoPay & QRIS transactions securedAccount data deletion available on requestNo third-party sale of your informationRetention periods clearly defined

Explore the Lobby Read FAQ

What We Collect and Why We Collect It

bata123 login Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with us, we collect your name, email address, phone number, and the payment method details you choose — whether that is DANA, OVO, GoPay, or QRIS. We also log device identifiers and session activity to detect unauthorised access. Transaction records tied

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to your wallet are retained for a minimum of five years to meet applicable financial-reporting obligations. We do not collect data beyond what your account operations and local compliance require. Access to certain features depends on local law, and we apply region-appropriate data controls accordingly. You
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will never find us sharing your payment credentials or account details with unrelated commercial third parties.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Data Rights

If you have a question about how we store your data, want to request a copy of your personal information, or need to update details on…

DATA HANDLING STANDARDS

Six Ways We Keep Your Information Safe

Our approach to data protection is built on specific operational controls rather than broad promises.

Encrypted Storage

All personal data — including your registered phone number, email, and QRIS transaction history — is stored using AES-256 encryption at rest. Access is restricted to authorised personnel with logged audit trails for every query made against your profile.

Cookie Management

We use session cookies to keep you logged in and analytics cookies to understand how features are used. You can review and withdraw cookie consent at any time through the cookie settings panel available in your account preferences without losing your session data.

Account Security Controls

Two-factor authentication is available on every account and we strongly encourage you to activate it. Login attempts from unrecognised devices trigger an automatic email alert to your registered address so you stay aware of any access outside your usual pattern.

Data Retention Schedule

Account activity logs are held for twelve months, financial transaction records for five years in line with applicable obligations, and marketing-preference data is deleted within thirty days if you withdraw consent. Where local law permits, you may request early deletion of non-mandatory records.

Third-Party Sharing Policy

We share data only with payment processors — DANA, OVO, GoPay, QRIS — and identity-verification providers necessary to run your account. We do not sell, lease, or trade your personal information to advertisers or data brokers under any commercial arrangement.

Your Rights and How to Exercise Them

You have the right to access, correct, export, or request deletion of your personal data at any time. Submit your request through live chat or our privacy email; we verify identity within one business day and complete the action within fourteen calendar days of confirmation.

Your Privacy Questions, Answered Directly

The questions below cover the most common things you might want to know about how bata123 login handles your personal data — from what we collect when you deposit via GoPay, to how long we keep records and how to get your data removed. If your question is not listed here, contact our privacy team directly through live chat between 08:00 and 24:00 WIB.

We collect your name, email, phone number, and the payment identifiers you register — DANA, OVO, GoPay, or QRIS. We also log your device ID and session timestamps for security purposes. We do not collect data we do not need to operate your account.

Payment references such as your DANA wallet ID or OVO account token are stored in encrypted form and used only for transaction matching and dispute resolution. Raw account credentials are never stored in plain text and are never shared with unrelated third parties.

Account activity logs are retained for twelve months from the date of each event. Financial transaction records, including QRIS and GoPay histories, are held for five years. Marketing preferences are deleted within thirty days of consent withdrawal, where local law permits earlier removal.

Yes. Submit a data-access request via live chat or our privacy email with your registered account email. We verify your identity within one business day and send a structured data export within fourteen calendar days of confirmed verification.

Contact our privacy support team through live chat (08:00–24:00 WIB) or email. Once we verify your identity, non-mandatory records are deleted within fourteen calendar days. Records required by financial-reporting obligations are retained for their minimum statutory period.

No. We share your data only with payment processors — DANA, OVO, GoPay, QRIS — and identity-verification services essential to account operations. We do not sell or trade personal information with advertisers, data brokers, or any unrelated commercial organisation.

Non-mandatory personal data is deleted within thirty days of account closure. Financial and transaction records are retained for five years as required by applicable obligations. You will receive a confirmation email once the deletion process is complete for eligible data categories.

How We Protect Your Personal Data

Reach Us About Your Data Rights

Six Ways We Keep Your Information Safe

Encrypted Storage

Cookie Management

Account Security Controls

Data Retention Schedule

Third-Party Sharing Policy

Your Rights and How to Exercise Them

Your Privacy Questions, Answered Directly

01 What personal data does bata123 login collect when I open an account?

02 Is my DANA or OVO payment information stored on your servers?

03 How long do you keep my account and transaction data?

04 Can I request a copy of all the data you hold about me?

05 How do I request deletion of my personal data?

06 Do you share my data with advertisers or marketing companies?

07 What happens to my data if I close my bata123 login account?

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